Table of Content
Even you can use your Xfinity account to manage at no additional cost. The good news is that you will not need to sign in to the camera system with your Xfinity account if you are using another internet provider. When you reset the camera first, the setup becomes simple. While it's easy to set up new rules, there aren't a lot of recipes to choose from.
As I said at the top, you can do everything from arming your alarm to checking your cameras and recordings to setting up automations. Want a lamp to turn on when your motion sensor is tripped and then turn itself off five minutes later? How about getting a push notification when a door or window opens? You can set up each of those in under a minute with a few taps.
Bring me the bundles
Xfinity offers a 30-day money-back guarantee on its home security services and equipment. Contact Xfinity Home for more information on how to return or uninstall any purchased equipment. I can't give Comcast a zero, but it's damn near close. But, I can't understand for the life of me why a company the size and experience of Comcast can put together a security and automation division and get it so wrong.
So to add to this - Comcast refuses to install their home security system if you have Business class internet at home. I'm required to have it because my business pays for my internet, and I require a static IP. So basically you have only the option of ditching the static IP and going to residential which you lose the perks of business internet . So instead of just promoting your own interests, i.e Frontpoint, you have a blog to descredit other companies such as Comcast and Verizon.
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The devices felt decent in our hands, but only slightly better than more affordable systems like Ring or SimpliSafe. And they didn’t quite compare to the likes of Vivint or ADT when it came to quality of construction. System does not protect garage doors, app is slow to respond. Batteries in sensors lasted less than a year before needing replacement.
We’ve seen deals like the Xfinity Home Secure package going for $29.99 per month for the first 12 months with an increase to $39.95 per month for the remaining months. We’ve also heard of 50% off each Xfinity camera when you add video recording for $9.95 per month. You can read all about the latest available Xfinity deals and promotions on our dedicated page. I love the 24/7 recording and often save videos of things I deem strange.
In This Review
Our star ratings are based on a range of criteria and are determined solely by our editorial team. Professional monitoring is included with every Xfinity Home security system. Simply don’t feel our existing system is inadequate. Fortunately, there have been no issues but feel real concerns. There needs to be more comprehensive equipment configuration to satisfy the safety concerns I have. Get everything in writing - and do not agree to anything over the phone or by email.

Desk mounted main keypad is not the same quality or service level I was accustomed to with Vivint. Once you select an equipment package, they complete the installation and walk you through a tutorial to acquaint you with your new security system. Erin is a freelance video producer and writer based out of Florida. She works with major retail companies and digital startups as a brand storyteller. When Erin's not writing, you can catch her scuba diving and spending time with her dog .
Xfinity Home Equipment Packages
Xfinity Home security systems start at between $15 and $20 per month, plus taxes. Xfinity Home offers three prebuilt equipment packages or the option to purchase additional devices individually. These equipment packages are purchased with a one-time payment or with a payment plan of up to 24 months. Xfinity Home uses a collection of smart devices to monitor your home’s entrances and exits for security concerns.
Let’s find out by breaking down all of Xfinity Home Security’s features and services and examining what their current customers have to say. Xfinity Home is compatible with the myQ Garage remote controls by Chamberlain. Connect your Chamberlain garage door opener to your Xfinity Home system to control it from afar.
If you’re a current Comcast customer, or if you bundle their cable package, you’ll be able to control your entire system using the same remote control that you use for your cable. It’s certainly more convenient than pulling out your smartphone and opening the companion app to arm or disarm your system or control other commands. I called Xfinity to get Home security system, the customer service offered me options and said it will cost $20 per month. I had to call them 8-9 times wasting 4 hours and supervisor didn't care abt anything and asked me to cancel service.
Deceptive customer service tricks to temporarily placate me about my service is common now. Now when I call in they then put me through a drill of cold booting the system by unplugging everything to try and fix it plus a bunch of other time-wasting procedures. With over 45,000 Xfinity Home reviews in the Apple and Google store combined, a large majority of the reviews rate this app a 5. The good news is, Comcast customer service reps are responding and troubleshooting with customers who report bugs or issues with the app working properly.
I have been a loyal customer of Xfinity of 15 years and this is how we are treated. The system uses a ZigBee-based protocol and communicates over the 2.4GHz radio frequency band; an attacker could jam the radio frequency or launch a software-based deauthentication attack on the ZigBee protocol. Although Xfinity Home costs can be steep, you are getting a full-service security system that you can monitor with the extra peace of mind of professional monitoring.

She also specializes in content strategy and entrepreneur coaching for small businesses, the future of work and philanthropy/ nonprofits. An advocate for creativity and innovation, she writes with the knowledge that content trends tell an important tale about the bigger picture of our world. Forbes Home adheres to strict editorial integrity standards. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. The opinions expressed are the author’s alone and have not been provided, approved, or otherwise endorsed by our partners. Comcast may require the return of the defective equipment in order to issue replacement equipment, but they will cover the shipping cost of the return.
Right now I have a $500 bill which almost $300 should not be charged someone is trying to help me right now but they are off until Sunday I was on the phone for a little over 3 hours. One of the most impressive features of the motion sensor is its wide weight range. A pet immune sensor is capable of disregarding moving objects up to 85 pounds .
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